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Use the Troubleshooting Console to look at a single course section. Other potential issues preventing a student’s registration entirely that may need to be checked are: 

• Action Items or incomplete Tasks: Have the student check their homepage, under Awaiting Your Action, or the My Tasks inbox at the top right of their portal. The student may have tasks that require completion before they can register (ex., Accept terms and conditions of their program of study, accept financial aid, pay a past due balance, provide a requested document, etc). For staff/faculty/advisors, action items and holds can be viewed from the student’s Profile under the Action Items and Holds section.  
• Actions to do in Registration Requirements: The student may have additional action items to complete that are directly related to registration. These tasks will appear on their Academics App in the Registration Requirements table. These tasks may be holds or incomplete tasks that feed from their My Tasks inbox. This table will list actions to do with a resolution. 
• Holds: The student may have holds that prevent registration. These holds will appear on their Academics App in the Registration Requirements and Holds tables. The Holds table will list the hold description with a resolution (e.g., the student has an unpaid past-due balance.) For staff/faculty/advisors, action items and holds can be viewed from the student’s Profile under the Action Items and Holds section. 
• Registration Appointment: The student may be trying to register outside their date window, referred to in Workday as a Registration Appointment. This is not a physical appointment they must attend; it is simply the date range they can register for each term. The student can find their registration appointment from their Academics App under the Registration Appointment table.  

Review the Registration Problem-Solving with Students job aid to learn more about effective troubleshooting with students during registration.

If you agree to share your information beyond FLC, it remains protected under FERPA. This consent allows us to verify your attendance with external parties like employers, graduate schools, and scholarship agencies. If you prefer to keep your information confidential, you request that your records be kept private. This means all college business must be handled in person, and we cannot verify your attendance with anyone, even after graduation.  

Opting to publicize your directory information means it will be listed in the FLC Student Directory and accessible only to those with active FLC accounts. This choice does not waive your FERPA rights if you do not want to be in the directory. 

• Navigate to your Profile by selecting the photo icon at the top of the Workday portal.
• Select “View Profile”
• Select the “Action Items and Holds” section in the blue column on the left
• The tabs across the top of this section allow you to view Action Items, Active Holds, and Resolved Holds 

The Action Items tab organizes action items by Financial Aid, Admission, and Onboarding types. This section will show all action items with details regarding the action required and the resolution.  

• Navigate to the Financials Hub from the home page Top Apps or Menu
• Select View Financial Aid
• Click into the Award Year field and choose the 2023-2024 Award Year
• Select OK
• Scroll down and select the  Print Award Letter button
• Select Done
• Navigate to the Bell icon at the top right of the portal
• Select the Document Available notification
• Select the document name in blue in the details to open the pdf
• Click the back arrow at the top left of the PDF preview to go back.

• Navigate to the Financials Hub app from either the Your Top Apps section on your Workday home page or the MENU icon at the top left of the window.  
• On the left column, select “View Financial Aid”.  
• Click into the “Award Year“ field and choose the year you would like to view, then select “OK.” 
• This dashboard will display tables that break down estimated financial aid, estimated costs, and awards breakdowns by term.  
• The Print Award Letter and Print College Financing Plan buttons allow you to print award letters and college financing summarie.  

Course Withdrawal, or CW, refers to a course dropped after the Census (the 12th day of the semester). You are permitted to use a total of 3 Course Withdrawals during your time at Fort Lewis College for any reason, no questions asked.

To withdraw from a course using a CW, fill out our online Withdrawal From Course Form at your Student Resource Center. You can also visit Skyhawk Station and pick up a Course Withdrawal form, and our staff will process the CW for you on the spot. This Course Withdrawal will not affect your financial aid for this term, and you will still owe the full amount for the class on your student bill. You should also be aware that dropping a course could affect your Pace Towards Graduation, impacting your eligibility for Financial Aid. 

We encourage you to speak with a Skyhawk Advisor to understand the consequence of dropping a course or to explore other options such as tutoring and/or talking to your professor.

• Navigate to the home page by selecting the Fort Lewis College icon. 
  • Under Your Top Apps, select Financials Hub.
• You can also navigate to the Financials Hub from the Menu.
• The Overview section of the Financials Hub displays current balances due on your bill, recent payments, and financial aid award status. 
• Statements & Documents is where you will view your bill.  
• The Suggested Links section routes a student to external FLC links to manage payments and payment settings. 
• Most financial tasks will be completed in the View Financial Aid section. 

If a faculty member teaching a course would like to allow an additional enrollment in the course beyond the course capacity, the instructor should email registrar@fortlewis.edu. In the message, include the student's full name and 900 number, and the course section name: 

• Ex. "Please over-enroll Skylar Skyhawk (ID xxxxx0000) in my UBW 256 course."  

The Registrar will register the student and notify them the course section has been added to their schedule. If there is a time conflict, the Registrar Staff will contact the student.  

• If a yellow flag appears at the top right, this is simply an FYI that you are denying or partially accepting a loan. You can continue with the selections without error. 
• If a red flag appears at the top right, an error must be corrected before you can submit. Click on the flag to see the reason for the error. You may encounter this error if you accept a federally subsidized loan but deny a federally unsubsidized loan.  

Faculty members who want to increase the capacity of a course they are instructing must email a request to registrar@fortlewis.edu. 

• Navigate to the Financials Hub app from either the Your Top Apps section on your Workday home page or the MENU icon at the top left of the window.  
• On the left column, select “View Financial Aid.”  
• Click into the “Award Year“ field and choose the year you would like to view, then select “OK.” 
• Scroll down until you see the “Accept / Decline Awards” button, and select it.   
• Click the Decision field next to each available award you would like to accept by choosing “Accept.” (You do also have the option to select “Deny” or accept a partial amount of an award in the Amount Accepted field if needed) 
• Select the “OK” button when done.  

You will likely have action items and tasks to complete to receive financial aid. These action items will appear in several places on Workday, so you can’t miss them!

Viewing in Student Profile 

• You can access your Profile by clicking on the photo icon at the top right of the Workday portal and selecting “View Profile.” 
•  Select the “Action Items and Holds” section in the blue column on the left. 
•  The tabs across the top of this section allow you to view Action Items, Active Holds, and Resolved Holds. 
• The Action Items tab organizes action items by Financial Aid, Admissions, and Onboarding types. This section shows all action items with details regarding the required action and the resolution.  

Viewing/Resolving Actions from My Tasks inbox 

• On your Workday homepage, an Awaiting Your Action box displays the two most recently received outstanding action items in your My Tasks Inbox. You can drill into the tasks by selecting them from Awaiting Your Action or select “Go to My Tasks” to view all action items in your My Tasks inbox.  
  • Some Financial Aid tasks you may need to complete are promissory notes and accepting FA terms and conditions. 
• You can also navigate to My Tasks anytime from the mailbox icon at the top right of the Workday portal. The number over the icon indicates the number of tasks awaiting your action.  
• The list of tasks requiring action will be on the left of the inbox. Select the Financial Aid-related task and view the details on the right for the action necessary and complete. This is typically attaching a document needed, signing an agreement, or following additional instructions. 

If you change your name, your new name will appear on transcripts ordered after the change has been processed. You can even request a replacement diploma that reflects your new name!

How to change your name:

1. Complete a Name Change Request form, see link below.
2. Submit the form and supporting documentation online, in-person, or by mail:
   • Online: 
   • In-Person: Deliver to Skyhawk Station
   • Mail—send to:
     Skyhawk Station
     1000 Rim Drive
     Durango CO, 81301

The Registrar’s Office processes two types of .

Individual Exceptions

You may request a course substitution or waiver on behalf of an individual student by submitting an Individual Exception to Graduation Request Form in the Faculty Slate Dashboard. Individual exceptions apply to one student only. The student will be notified via email when the Registrar’s Office processes the request.

Blanket Exceptions

You may also request a course substitution or waiver for an entire program by submitting a Blanket Exception to Graduation Request Form in the Faculty Slate Dashboard. Blanket exceptions apply to all students declared in a certain program on a certain catalog(s). You will be notified via email when the Registrar’s Office processes the request.

You may request a course substitution or waiver anytime by submitting an Exceptions to Graduation Requirements Request Form in the Student Resource Center. The Registrar’s Office will email you when they process the request.